Terms & Conditions
Effective Date: 12 July, 2025
Welcome to narmdeshwarshivling.com, a spiritual platform devoted to providing original Narmadeshwar Shivlings and sacred pooja items sourced with purity, care, and authenticity. These Terms & Conditions (“Terms”) outline the legal obligations and rights between the user (“you”) and the website (“we”, “our”, or “us”). By using, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms. If you do not agree with these conditions, please refrain from using the website.
1. Eligibility and Acceptance
By accessing or using this website, you represent that:
- You are at least 18 years of age and legally capable of entering into binding contracts.
- You have read, understood, and agree to abide by these Terms.
We reserve the right to deny access or service to anyone, for any reason, at our sole discretion—especially in the case of misuse, fraudulent behavior, or breach of these Terms.
2. Product Accuracy and Authenticity
We take great care to describe each product accurately and provide high-quality images. However:
- Since Narmadeshwar Shivlings are naturally formed river stones, each piece is unique in color, texture, and size.
- Differences in lighting, photography angles, or screen resolutions may cause minor visual discrepancies.
- Measurements are approximate and may vary slightly from piece to piece.
Each product is spiritually energized and quality-checked, but we encourage buyers to read all descriptions carefully before placing an order.
3. Order Acceptance and Payment
All orders placed on narmdeshwarshivling.com are subject to:
- Availability of products
- Order verification and confirmation
- Receipt of full payment through approved methods
We reserve the right to:
- Cancel or reject any order due to out-of-stock products, pricing errors, incomplete payment, suspicious activity, or technical glitches.
- Notify you via email or phone in case of cancellation. Full refunds (if applicable) will be processed within 7 business days.
Accepted payment methods include UPI, debit/credit cards, net banking, and digital wallets, processed securely via trusted third-party payment gateways.
4. Pricing Policy
- All prices listed are in Indian Rupees (INR) and include applicable GST, unless otherwise stated.
- Prices are subject to change at any time without prior notice.
- Offers and discounts are applicable only during the promotional period mentioned and cannot be retroactively applied.
5. Shipping and Delivery
Our goal is to ensure timely and safe delivery. Detailed information on shipping timeframes, partners, and fees is provided in our Shipping Policy below. Delays caused by natural calamities, courier issues, strikes, or incorrect address entries are not under our control.
6. Cancellations, Returns & Refunds
Order cancellations, returns, and refunds are handled as per our Return & Refund Policy outlined on this page. We encourage you to review it before initiating any such requests.
7. User Conduct and Site Use
You agree not to use this site for:
- Unlawful activities
- Uploading or transmitting harmful code, malware, or viruses
- Disrupting website functionality or interfering with others’ access
- Misusing the content for commercial purposes without our written consent
Any misuse may lead to restricted access, legal action, or termination of services.
8. Intellectual Property Rights
All content on the website, including product images, graphics, text, logos, and banners, is the exclusive property of narmdeshwarshivling.com and is protected under applicable copyright and trademark laws. Unauthorized copying, reproduction, or commercial distribution is strictly prohibited.
9. Limitation of Liability
While we strive to provide a secure and seamless experience, narmdeshwarshivling.com is not liable for:
- Any direct, indirect, incidental, or consequential losses arising from website use
- Losses due to improper product handling or misuse
- Delays in product delivery beyond our reasonable control
You agree to use the website and its products at your own risk.
10. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of the Republic of India. In case of disputes, the courts of Madhya Pradesh, particularly those near Bakawan (District Khargone), shall have exclusive jurisdiction.
11. Contact Information
If you have any questions regarding these Terms, feel free to contact us:
Address: Bakawan, Madhya Pradesh – 451113
Email: contact@narmdeshwarshivling.com
Phone: +91 9977113089
